Physical Therapy Clinic Patient Rights and Expectations
Our responsibilities as a health care system provide that patients have the right to:
Be informed of your rights in advance of receiving or discontinuing care
Participate in all areas of your care and treatment
Give informed consent for all treatment and procedures with an explanation in layman’s terms of:
The recommended treatment or procedure
The risks and benefits of the treatment or procedure
The probability or success, mortality, risks and serious side effects
The anticipated outcome should you choose not to comply with the recommended plan of care
An explanation of an unanticipated outcome should any occur
Request medically necessary and appropriate care/treatment, including (at the patient’s expense) other consultation(s)
Impartial access to care: no one is denied access to treatment because of gender/disability/national origin/age/color/race/religion/sexual orientation/or source of payment
Refuse any drug, test, care, treatment/service and be informed of the medical consequences of your decision
Be examined/treated and if necessary, transferred to another facility if you have a medical emergency
Effective communication including access to an interpreter or other communication assisted service, when you do not speak, hear or understand the communication provided
Have your cultural, psychosocial, spiritual and personal values, beliefs and preferences respected
Confidential communication and clinical records, whether verbal/written/electronic, related to your health care
Be informed of the clinics complaint procedures
Access your medical records upon receipt of a written request
Clinic Faculty
Clinical services are provided by clinically certified faculty teamed with graduate student clinicians. Faculty hold clinical certification and state licensure and have earned either a master's or doctoral degree in their respective disciplines.
Observation
Faculty members and students frequently observe sessions as part of the educational program of the department. All information obtained from clinic sessions, however, is strictly confidential. With prior client approval, some sessions are video recorded as a useful educational tool for students and faculty. Clients should feel free to speak with a clinician or faculty member regarding observers and confidentiality.